Refund requests must be submitted within 24 hours of successful payment. If approved, 85% of the paid amount will be refunded, while the remaining 15% will be deducted towards payment gateway charges, platform fees, administrative costs, and applicable taxes. Refunds are considered only in valid cases such as duplicate payments, technical issues caused by the Company, or other eligible circumstances as determined by the Company. Refunds will not be granted for change of mind, personal preference, lack of time, financial reasons, partially or substantially completed courses, downloaded course materials, missed live classes, or any violation of the Company's Terms & Conditions.
How to Request a Refund
To request a refund, the user must send an email to support@rajaranicoaching.com with their Full Name, Registered Email ID, Course Name, Transaction ID, Payment Proof, and the reason for the refund request. All refund requests are reviewed within 3–5 business days, and if approved, the refund will be processed to the original payment method within 7–10 business days.
Chargebacks & Misuse
Before initiating any payment dispute or chargeback through a bank or payment provider, users are requested to contact the Company for resolution. Unauthorized chargebacks or misuse of the refund policy may result in account suspension, termination of services, or legal action. Where appropriate, the Company may, at its sole discretion, offer alternatives such as course transfer, extended course access, mentor support, or technical assistance instead of a refund.
Governing Law
This Refund Policy is governed by the applicable laws of India, including the Consumer Protection Act, the Information Technology Act, the Goods and Services Tax (GST) Act, and other relevant laws. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.
Offer Note
The cost of the Tool Kit (including the BDFC Tool Kit) was included in the course fee under the promotional offers applicable during the following periods. During these offer periods, no separate charges were applicable for the Tool Kit, as its pricing was already included in the respective promotional offer:
- 14–15 June 2025
- 6–8 August 2025
- 28–30 November 2025
- 14–16 December 2025
- 25–26 January 2026
- 20–26 April 2026
- 1–31 May 2026
- 26 June – 5 July 2026